Is your family tree maker not connecting to the internet? If you are also facing the same issue, you can read this article on fixing family tree makers not connecting to the internet.
Reasons For Family Tree Maker Not Connecting to the Internet
Here are the possible reasons due to which the family tree maker is not connecting to the internet.
FTM internet Issue
The main reason for the family tree maker not connecting to the internet is due to the internet connection. Slow or no internet connection can lead to the issue. Make sure to have the proper internet connection.
FTM Windows Compatibility
Users can also check for windows compatibility. Ensure that the family tree maker software is compatible with Windows 10 or any other version of the windows you are using.
Check if Antivirus is blocking the family tree maker from connecting with the internet.
If you are an antivirus user, then it is recommended to disable the Antivirus. Antivirus may see the family tree maker as a threat to the computer system and does not allow it to connect with the internet. Try disabling the Antivirus and then run the software.
Restart Your Computer
Even after trying all the steps mentioned above, the family tree maker not connecting to the internet problem arises then the user can restart the computer. Many applications are running in the background, acting as a barrier and stopping family tree makers from connecting with the internet.
If you are still facing the issue, then you can contact family tree maker 2019 support. You can talk with a technician who will guide you with the problem.