Cannot connect to Roku – Error Code 011
In general, using a Roku device is a simple process; even a 10-year-old can do it. At other times, however, you may encounter problems that prevent you from using its services or performing certain functions. One such problem is Error Code 011, which is displayed on the screen of your Roku device. Simply put, it means your device can’t connect to Roku. Of course, you can remove this problem and return to using your device, usually on your own. Here we will fix this error Unable to connect to Roku – Error Code 011.
What is error code 011 (can’t connect to Roku)?
Error Code 011 is a message to your Roku device indicating that your Roku device could not connect to Roku Software Update Server. During the setup stage, your Roku device connects to the Roku Software Update Server, downloads the latest version of the software, and installs it on the system. In this process, you may encounter Error Code 011, which means that your device could not connect to Roku Software Update Server.
Or, after using the Roku device for some time, you should make sure that the app is updated regularly because otherwise, you may not be able to use most of its features and services, especially the newly installed ones. Typically, the app is updated automatically, but as an experienced user, you can check for updates yourself and install them if they are not installed. The update process with Error Code 011 may appear on your device, which means the same thing.
How to fix it Unable to connect to Roku – Error Code 011?
DIY Solutions in Error Code 011 (Unable to Connect to Roku)
There can be many problems because you see Error Code 011 on your device or why it can’t connect to Roku. It is often up to the users to identify the problem and solve it themselves. And in general, this problem can be solved independently by the user.
In some cases, an error may occur due to a temporary interruption. So, all you have to do is wait for the connection process to end; after that, you will get the ‘Try again’ option. Next, tap a button, then allow the device to reconnect to Roku. Surprisingly, your device will be connected to Roku.
If this doesn’t work, it’s probably an internet problem. Most of the time, your device may fail to connect to Roku if it is offline. Yes, if that is the case, the device will gradually guide you to reconnect to the Internet. Just follow them, and you will stop seeing Error Code 011. You may also want to read our solution on how to fix the wireless connection problem on Roku.
Of course, before you go through this process, you may need to check to see if the Internet is working or not. You can use other devices to do so; if not, take the necessary steps to operate.
To avoid internet-related issues, you can keep your Roku device close to the router and help it get more robust signals. Also, you can be sure that the router is not connected to multiple devices, as it causes lower bandwidth. Only connect the most important devices to the router, or not at all, when displaying error code 011 or whenever using a Roku device.
Most of the time, there may be a problem with the Roku Software Update Server, due to which it is unable to provide the service. However, if the above steps do not work, you can check Roku’s Official Support site, as they have alerts posted there if the services are not available at any time. In that case, all you have to do is wait for Roku to fix the issues it faces and make its services available again.