Home > Technology > How to > Brother Printer Setup

Brother Printer Setup

This article explains how to pair and manage your printer. To learn more about the basics of device management, please read our article on device management; to learn more about which printers are supported, please read our supported hardware guide.

Wi-Fi setup

You will not need a Brother’s textbook, just follow these steps.

Step 1: Unbox and configure the printer

Unbox your printer.

Wear badges. You can find step-by-step instructions here.

Note: Messenger badges come with a usable black frame that can be used. When entering a badge row, keep this in the following list. Some products may be attached to a plastic frame, where they cannot be reused.

Lock the pre-inserted coin cell battery.

Make sure the printer is off.

Open the cover, and remove the coin marker from the coin cell battery.

Make sure the cash cell battery cover is in place. If not, use a coin or similar item to adjust the cover to a locked area.

Note: The battery must always be mounted (-) side by side.

Assemble and insert the badge roll into the printer. Learn more.

Connect the black power cord to the printer and the power socket.

Press the power button to open the printer. Make sure the green light comes on.

Use the [▲], [▼] and [OK] buttons to set your language, time and date as instructed.

If you are not on the big screen, navigate where you are now using the [↩] button.

Press the [Menu] button.

Use the [▲] and [▼] buttons to select WLAN> WLAN (On / Off)> On in the settings menu. Press [OK].

Use the [▲] and [▼] buttons to select WLAN> Infra Manual Setup in the Settings menu. Press [OK].

Your printer will search for available Wi-Fi networks.

Note: Brother Printer only supports connection to the 2.4 GHz wireless bandwidth. If you are using a two-band router, your iPad can remain connected to the 5 GHz band and your printer can connect to the 2.4 GHz band.

Use the [▲] and [▼] buttons to select the network you want. Press OK.

Provide your password.

Look at the top right of the screen. Press the [Menu] to switch between uppercase, lowercase, numbers, and symbols.

Use the [▲] and [▼] buttons to select the correct characters.

When connected, it will say “Connected!” Press [OK].

If it does not connect, repeat steps 9 to 14.

Press the ↩ button to return to the main screen. You should see a Wi-Fi icon at the top right.

Step 2: Find the IP address

Use the [▲] and [▼] buttons to select WLAN> WLAN Status> Infrastructure Mode in the Settings menu. Press [OK].

Without IP Addr, you will see an IP address. It will be a series of randomly divided numbers (for example 192.168.1.44 or 10.0.1.23).

Step 3: Pair the printer with the Envoy

On your computer, log in to Envoy, then go to visitors> devices> printers.

Choose Brother QL-820NWB.

Select Wi-fi.

Type your IP address in the field, then click “Save.”

Step 4: Enable badge printing

Go to Visitors> Settings> Login.

Note: If you have multiple guest types, you will prepare a badge print for each type of guest.

Now, select the type of visitors you want to edit.

Select Badge from the top navigation.

Change the badge print to “on” mode.

Step 5: Experimental printing

Unlock your iPad.

Open the Envoy app, then tap the “Tap to sign in” button.

Note: If you have multiple guest types, select the guest type with the badge print allowed.

If the badge does not print automatically, please contact us.

Tip: We recommend that your IT team set a static IP address. Using a static IP address will give you a continuous connection to your printer. In other words, you will never have to worry about your IP address reset.

Brother Printer Setup

You will not need a Brother’s textbook, just follow these steps.

Step 1: Unbox and configure the printer

Unbox your printer.

Wear badges. You can find step-by-step instructions here.

Note: Messenger badges come with a plastic frame for recycling. When entering a badge row, keep this in the following list. Some products may be attached to a plastic frame, where they cannot be reused.

Lock the pre-inserted coin cell battery.

Make sure the printer is off.

Open the cover, and remove the coin marker from the coin cell battery.

Make sure the cash cell battery cover is in place. If not, use a coin or similar item to adjust the cover to a locked area.

Note: The battery must always be mounted (-) side by side.

Assemble and insert the badge roll into the printer. Learn more.

Connect the black power cord to the printer and the power socket.

Connect the Ethernet cable to the port behind the printer.

Depending on your setting, connect another Ethernet limit to the LAN port on your desk, wall, or directly on your router.

Press the power button to open the printer. Make sure the green light comes on.

Use the [▲], [▼] and [OK] buttons to set your language, time and date as instructed.

Step 2: Find the IP address

Use the [▲] and [▼] buttons to select Menu> Information> Print Configuration> All> Start in the Settings menu. Press [OK].

Nine badges will print. Discard the first six. On the seventh badge, find the IP address.

Without an IP address, you’ll get your IP address. In a list of numbers separated by periods (for example 192.168.1.).

Step 3: Pair the printer with the Envoy

In your web dashboard, go to Visitors> Devices> Printers.

Choose Brother QL-820NWB.

Select Ethernet.

Type your IP address in the field, then click “Save.”

Step 4: Enable badge printing

Go to Visitors> Settings> Login.

Note: If you have multiple guest types, you will prepare a badge print for each type of guest.

Select Badge from the top navigation.

Change the badge print to “on” mode.

Step 5: Experimental printing

Unlock your iPad.

Open the Envoy app, then tap the “Tap to sign in” button.

Note: If you have multiple guest types, select the guest type with the badge print allowed.

If the badge does not print automatically, please contact us.

We recommend that your IT team set a static IP address. Using a static IP address will give you a continuous connection to your printer. In other words, you will never have to worry about your IP address reset.

Bluetooth setup

Step 1: Unbox and configure the printer

Unbox your printer. You will not need a Brother’s textbook, just follow these steps.

Lock the pre-inserted coin cell battery.

Make sure the printer is off.

Open the cover and remove the input mark from the battery cell battery.

Make sure the cash cell battery cover is in place. If not, use a coin or similar item to adjust the cover to a locked area.

Note: The battery must always be mounted (-) side by side.

Assemble and insert the badge roll into the printer. Learn more.

Connect the black power cord to the printer and the power socket.

Press the power button to open the printer. Make sure the green light comes on.

Use the [▲], [▼], and [OK] buttons to set your language, time, and date as instructed.

If you are not on the big screen, navigate where you are now using the [↩] button.

Press the [Menu] button.

Use the [▲] and [▼] buttons to select Bluetooth> Bluetooth (On / Off)> On in the settings menu. Press [OK].

Use the up and down arrow buttons to select Bluetooth> Automatic connection> On the settings menu. Press [OK].

Step 2: Pair printer with the iPad

On your iPad, open the Settings app. Go to Settings> Bluetooth.

Make sure Bluetooth is turned on.

Under Devices, look for Brother QL-820NWBxxxx, such as “Brother QL-820NWB1234.”

The 4-digit series number at the end of the device name identifies your specific printer. We recommend writing these numbers on the back or bottom of your printer.

Close the iPad app settings and open the Envoy Visitors app.

Step 3: Pair the printer with the Envoy

On your computer, log in to Envoy, then go to guests> devices> printer.

Select Brother QL-820NWB with Bluetooth as the connection option.

Make sure the messenger shows the printer as connected.

Note: After pairing the iPad with an additional printer via Bluetooth, you will pair the iPad to the dashboard and the printer will be automatically added and displayed in the dashboard. For detailed steps please see more printers.

Tip: If this pairing method does not work, try this Bluetooth connection method.

Step 4: Enable badge printing

Go to Visitors> Settings> Login.

Note: If you have multiple guest types, you will prepare a badge print for each type of guest.

Select Badge from the top navigation.

Change the badge print to “on” mode.

Step 5: Experimental printing

Unlock your iPad.

Open the Envoy app, then tap the “Tap to sign in” button.

Note: If you have multiple guest types, select the guest type with the badge print allowed.

Leave a Reply

Your email address will not be published. Required fields are marked *

error: Content is protected !!